#FAQ

#Tuya MiniApp Tools

#About Authorization and permissions

If you see the words "login expired" or "authorization required", please make sure that your login status is normal, such as checking whether the app scan code authorization has expired, or manually logging out and then re-authorizing.

#On Windows systems, how to deal with the situation where Panel extension cannot be used?

You can try right-clicking on the application and selecting "Run as Administrator"

#How to deal with the problem of being unable to run applications on uncommon Windows systems such as Vista？

You can try running the application in compatibility mode.

#Real-app debugging

#How do I deal with an expired QR code?

• Each QR code can be used only once. If it expires, you must generate a new one. Do not use a QR code from a screenshot.

#How can I fix the problem that the current home does not have a specified group?

• The Tuya MiniApp Tools has groupId configured. You must go to the homepage of the app and switch to the home that has the specified group.

#How can I fix the problem that the current home does not have a specified device?

• The Tuya MiniApp Tools has deviceId configured. You must go to the homepage of the app and switch to the home that has the specified device.

#How can I deal with the error message that indicates a disconnected device and asks me to scan again for debugging?

• The device might be disconnected due to network problems. You must manually close the miniapp and scan its QR code for debugging.

#Other problems

• To seek support for other types of problems, you can leave messages on Tuya's Developer Forum.