Consumer Aafter-sales Knowledge

In order to help developers better serve consumers, Tuya has accumulated a set of public consumer after-sales knowledge for developers to learn from, which can also be inherited on the Tuya IoT platform for their own app.

Note: Since Tuya’s knowledge package is based on Tuya’s public app and product category universal functions, it is not completely applicable to developers’ own apps and products. It is recommended to edit and modify on the basis of inheritance before applying.

IoT knowledge maintenance entrance: https://iot.tuya.com/operation/knowledgeDocs
Tutorial for IoT knowledge maintenance: https://developer.tuya.com/en/docs/iot/knowledge?id=K914jk7mjakap

Tuya’s after-sales knowledge package is divided into general knowledge and product knowledge, and general knowledge is further divided into:

• Device networking issues
• App use issues
• Third-party control issues

Click on the above hyperlinks to view and learn related knowledge.