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Customer Feedback

Last Updated on : 2022-10-25 03:05:23download

View and process user feedback information using Tuya Smart Home SDK applications such as Smart Life, Tuya Smart, OEM App, etc.

Feedback Management

API NameURL
Get Message HistoryGET:/v1.0/iot-01/ticket/feedbacks/{feedback_id}/communications
Get Service TicketsGET:/v1.0/iot-01/ticket/feedbacks
Get Service Ticket TypeGET:/v1.0/iot-01/ticket/feedbacks/feedback-type
Finish Service TicketPUT:/v1.0/iot-01/ticket/feedbacks/{feedback_id}/operation-finish
Query Service Ticket StatusGET:/v1.0/iot-01/ticket/feedbacks/feedback-state
Reply to Service TicketPOST:/v1.0/iot-01/ticket/feedbacks/{feedback_id}/operation-reply
Get Service Ticket DetailsGET:/v1.0/iot-01/ticket/feedbacks/{feedback_id}
Get Total Unfinished Service TicketsGET:/v1.0/iot-01/ticket/feedbacks/feedback-statistics
Get User ReviewsGET:/v1.0/iot-01/ticket/feedbacks/{feedback_id}/evaluate