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Get Total Unfinished Service Tickets

Last Updated on : 2022-04-07 05:43:36

Get the total number of service tickets that are not finished. Unfinished status includes to be assigned, to be processed, processing, to be submitted, and to be confirmed.

API address

GET: /v1.0/iot-01/ticket/feedbacks/feedback-statistics

Request parameter

Parameter nameTypeINRequiredDescription
reqCountQueryOrderReqVOquerytrueThe query parameters of unfinished service tickets.

Description of req

Parameter nameTypeINRequiredDescription
product_idString falseThe product ID.

Return parameter

Parameter nameTypeDescription
resultRealTimeStatisticsVOThe returned result.

Description of result

Parameter nameTypeDescription
no_finished_countIntegerThe total number of service tickets that are not finished.

Request example

GET: /v1.0/iot-01/ticket/feedbacks/feedback-statistics?productId=vstqajhcockr****

Return example

{
    "result": {
        "no_finished_count": 8
    },
    "t": 1641263849924,
    "success": true
}

Error code

For more information, see error code.