Tuya Developer Platform-Tuya Developer

Q&A

Last Updated on：2026-05-07 03:01:27

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IPC UI business package why always prompt to get the video stream, screenshots, recording video and other functions are normal?
After I integrate the IPC BizBundle, only one camera view is displayed on the multi-view preview page. Why?
After a third-party video solution along with Tuya IPC SDK is integrated into my project, a compiling error or app crash has occurred when the app is run. How do I deal with this problem?
How does the privacy protection mode basic_private of PTZ cameras work?
How to take the camera SDK?
After the video is streamed, the app goes to the background, stays for a while, and then comes back to the foreground. This might cause the app to crash. How do I deal with this problem?
The camera opens the device details interface and prompts "the device is not compatible"?
The app crashes after - (void)destory is called. How do I deal with this problem?
Why is the playback length of a video recorded shorter than the length of recording? For example, I recorded a 7-second video but the video lasts less than 7 seconds when I play it.
What is the reason for the failure to load the video stream when logging out of the account and logging back into the panel?
How to do when the video does not show up after invoking startPreview?
The system crashed when I enabled the talk feature during the video recording. How can I solve this problem?
How do I deal with the problem that SD card-stored video footage failed to be played back?
If I want to automatically establish a P2P connection upon disconnection or a power failure when I use the IPC SDK, what should I do?
What does the parameters in the timeRange method in the IPC SDK mean?
How do I deal with the problem that audio output does not sync with video output?
In which SDK is the TuyaSmartP2pChannel class contained?
What are the video encoding methods that an IPC supports?
During the debugging with a simulator, the green screen of death (GSOD) appears, or certain IPCs crash when video images are previewed. How do I deal with this problem?
After the IPC SDK (3.34.5) was integrated into the Tuya App, pulling H.265 code streams on some device models failed. However, code streams can be pulled on Tuya App. Why?