Gateway FAQ

Questions about the Zigbee gateway

• Do the wireless Zigbee gateways support local scene?
• Does a Zigbee gateway support third-party voice control?
• What are the hardware requirements for the gateway extension SDK?
• What is the indoor distance between a wired Zigbee gateway and devices?
• Does a wired Zigbee gateway support device group control?
• Do Zigbee gateways support to extend the transmission distance through repeaters?
• Is it possible to link devices under different Zigbee gateways by using the same App account within the same LAN

For more information, see Zigbee Gateway.

Questions about the wireless mini gateway

• Which channels does Tuya Zigbee mini gateway support?
• Why does the wireless gateway reboot constantly?
• How many sub-devices can Tuya Zigbee mini gateway connect to?
• How to do when a wireless gateway cannot be paired through Wi-Fi network configuration?

For more information, see Wireless Gateway.

Bluetooth gateway

• Does Sigmesh Gateway support local automation?
• Can I add devices to or delete devices from a Bluetooth gateway?
• How many devices can be connected to a Bluetooth mesh gateway?
• Can Tuya mesh gateway control and manage sub-devices?

For more information, see Bluetooth Low Energy (LE) Gateway.

Other questions about the gateway

• Can Tuya customize a gateway?
• How does a universal gateway interact with an MCU?
• During gateway one-key network configuration process, does the sub-device must be set as network configuration status?
• The gateway cannot be activated, what does ‘sign verified error’ in log printed?
• Is the third party cloud able to control the devices without going through Tuya cloud?

For more information, see Other Issue of Gateway.