Cloud Technology

Platform architecture

Globally distributed cloud infrastructure

• Provides local access across 200+ countries and 1,000+ cities, with end-to-end latency below 80ms (P95).
• Delivers 99.99% service availability with cross-region disaster recovery and industrial-grade stability.

IoT PaaS 2.0: one platform + four services

• Four core capabilities: device management, AI capabilities, development tools, and data services.
• Supports 3,000+ device categories and 150 million daily interactions.
• Adopts a Cloud–Edge–Device integrated architecture with offline local execution, achieving 99.9% business continuity.

AI core capabilities

Unified multi-model access

Integrates world-leading models including Doubao, DeepSeek, Tongyi Qwen, ChatGPT, Claude, and Gemini.

Omni AI foundation

• V2.6: Equipped with DOS orchestration engine + OmniMem memory, with end-to-end response in 1.3 seconds (P99).
• V2.2: 40% faster responses, 50% lower latency on weak networks, and 350 ms extreme interruption speed.
• OmniMem: 98.5% entity extraction accuracy, < 20 ms recall latency, and cross-device memory synchronization.

TuyaClaw

• Architecture foundation: Deep customization built on the open-source OpenClaw. It inherits native automation capabilities for web pages, office operations, files and scripts in the digital world.
• Tuya-specific enhancements: Pre-installed IoT device control skills with native support for 3,000+ device categories.
• Core value: A single agent with a dual closed loop of digital operations and physical device control.
• Capabilities:
  • Digital employee: Automated office work, web automation, and batch scripting.
  • Smart home assistant: Control lights, air conditioners, and curtains with a single phrase, plus scene-based automation.
  • Visual closed loop: IPC capture + analysis + linkage, enabling a full perception–decision–control–feedback cycle.
• Deployment: Dual-mode (cloud / local PC), ready to use out of the box.

AI agent toolchain

• tuya-smart-control-cli: Open-source CLI to manage 3,000+ devices with a single command.
• MCP SDK: Custom services integrating weather, maps, and AI upgrades for kitchen appliances.

Deployment and migration

• Fully managed AIoT: Ready to use out of the box, with a significant reduction in TCO.
• Alibaba cloud version: Isolated VPC, Alink compatibility, and 99.95% SLA.
• Smooth migration: Third-party cloud support, completed within 7 days, with 60% improved efficiency.

Development and data services

• OpenAPI: 2,000+ interfaces with 99.9% availability.
• Pulsar messaging: Peak throughput of 800,000 TPS and 99.99% delivery rate.

Cloud technology advantages

• Supported models: 30+ models
• Global reach: 200+ countries and regions
• Scalability: 100M+ daily interactions
• Response latency: < 80 ms
• AI agents: Digital-to-physical closed-loop intelligence