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App Development Platform

App development platform provides multiple development methods such as no-code or IoT App SDK development to maximize the monetization of IoT apps.
DocumentationTuya IoT PlatformTuya IoT Cloud Platform

Cloud Services

Last Updated on : 2021-09-18 06:21:49download

Based on the global public cloud, Tuya is committed to providing safe, stable, and fast cloud services to global customers with the interconnection of smart scenarios and smart devices. Tuya is capable of concurrently processing hundreds of millions of massive data, providing users with uninterrupted computing services. Integrating global service nodes of popular cloud services, Tuya provides users with nearby access services. Users can use devices efficiently and stably.


Tuya provides self-service software and hardware development SDKs, open and complete APIs, and debugging assistants for developers and manufacturers. All of these reduce the development threshold for hardware manufacturers and accelerate the production arrangement. Tuya helps manufacturers to step up to smart software and hardware, aiming to continuously deliver high-quality smart services.


Global deployment

  • Wide coverage

    Tuya has deployed data centers in China, Eastern America, Western America, Central Europe, Western Europe, and India, and deployed data acceleration services in Hong Kong, Japan, and other regions to ensure high availability of services. It enables customers’ products to be accessed in most populous countries and cities.

  • Multiple data centers

    Tuya provides six data centers, namely China, Eastern America, Western America, Central Europe, Western Europe, and India. Based on the user’s geographic location, it will automatically select the nearest data center to guarantee a fast response time with the smallest data link.

Global acceleration

  • High-speed network

    Domestically, Tuya has reached in-depth cooperation with Tencent Cloud and shares the same level of network link as Tencent. Abroad, Tuya has deployed Amazon Web Services (AWS) with the data centers hosted in multiple cities worldwide, which allows users to access the nearest nodes.

  • Acceleration service

    Tuya’s CDN (content distribution network) has covered more than 500 nodes across cities in China and more than 100 nodes in major cities in the world. At the same time, Tuya provides custom DNS and SMS acceleration based on different carriers around the world to facilitate international business for companies worldwide.

  • Data drift

    Tuya proprietary algorithms allow companies to release products globally and view global data domestically, ensuring that users have safe and stable access to cloud services.


  • High availability

    With a distributed microservice architecture, Tuya can implement auto-scaling based on business peaks. The modular architecture enables scaling out and hot swapping of business modules.

  • Hot deployment

    Even if Tuya releases new features every week, it applies a service-based code release mechanism that guarantees your control commands will not be lost.

  • Massive data

    Tuya’s core R&D team has rich experience in architecture and processing massive services. Currently, Tuya processes AI voice interactions more than 122 million times per day.

Data security

  • User device security

    Tuya provides an end-to-end five-layer security mechanism to guarantee the security of smart devices.

  • Company data security

    Tuya isolates company data to ensure the security of your data. Sensitive data is encrypted and de-identified. Different data storage services are provided under various application scenarios.


  • API

    Tuya provides multiple calling methods such as HTTP/HTTPS, MQTT, and WebSocket. You can export your own business data at any time.

  • Partnership

    Tuya provides integration services with well-known platforms such as Amazon Alexa, Google Assistant, and Tencent’s WeChat.

Data center

In consideration of the international market, the distribution of submarine optical fiber cable, and actual testing results, Tuya has deployed six data centers, namely China Data Center, Eastern America Data Center, Western America Data Center, Central Europe Data Center, Western Europe Data Center, and India Data Center.

Cloud Services

Data centers are deployed as follows.

Services coverage area Data center location
China Data Center Tencent Cloud data center in Shanghai
Western America Data Center AWS data center in Oregon
Eastern America Data Center Azure data center in Virginia
Central Europe Data Center AWS data center in Frankfurt
Western Europe Data Center Azure data center in Amsterdam
India Data Center AWS data center in Mumbai

In addition, Tuya has other available data centers in regions including Hong Kong, Singapore, Tokyo, and São Paulo, which can implement auto-scaling according to your location.

Network acceleration

  • DNS

    • Tuya accelerates DNS resolutions for global customers from different major cities based on their mobile network operators.
    • Tuya’s automated algorithm mechanism can maximize the stability of DNS resolution to prevent BGP hijacking.
  • CDN

    • Acceleration nodes in Mainland China:

      • More than 500 city nodes share the same level of network edge acceleration as Tencent.
      • Acceleration stability is monitored in real-time through autonomous monitoring services.
    • Acceleration nodes in other countries and regions:

      • North America: Ashburn, Virginia; Atlanta, Georgia; Chicago, Illinois; Dallas-Fort Worth, Texas; Hayward, California; Jacksonville, Florida; San Francisco, California; Miami, Florida; New York, New York State; Newark, New Jersey; Palo Alto, California; San Jose, California; Seattle, Washington; South Bend, Indiana; and St. Louis, Missouri.
      • South America: Rio de Janeiro, Brazil; and São Paulo, Brazil.
      • Europe, Middle East, and Africa: Amsterdam, Netherlands; Dublin, Ireland; Frankfurt, Germany; London, UK; Madrid, Spain; Marseille, France; Milan, Italy; Paris, France; Stockholm, Sweden; and Warsaw, Poland.
      • Asia-Pacific: Hong Kong, China; Taipei, Taiwan, China; Chennai, India; Mumbai, India; New Delhi, India; Manila, Philippines; Seoul, South Korea; Singapore; Melbourne, Australia; Sydney, Australia; Osaka, Japan; and Tokyo, Japan.
  • Global networking report

    • The response time in Chinese cities is less than 40 ms (0.04 s).

    • The response time in Asian cities is less than 80 ms (0.08 s).

    • The response time in Europe and Northern America is less than 90 ms (0.09 s).

    • The response time in the Middle East and Africa is also acceptable.

      The server connection speed listed in the following table comes from a third-party testing provider. Due to network quality fluctuations, there may be a minor deviation.

      Area Country/Region City/Province Server connection speed (ms)
      China China Hangzhou 3
      China China Jiangsu 9
      China China Hunan 21
      China China Sichuan 40
      China China Guangzhou 25
      China China Shanghai 7
      China China Shenzhen 31
      China China Guangxi 31
      China China Yunnan 38
      China China Fujian 20
      China Hong Kong SAR, China Hong Kong 49
      China Japan Tokyo 73
      China South Korea Seoul 68
      Europe Germany Munich 6.152
      Europe Germany Cologne 4.078
      Europe Germany Frankfurt 0.629
      Europe Germany Berlin 16.145
      Europe Spain Madrid 34.787
      Europe France Lille 14.909
      Europe Italy Milan 10.143
      Europe Italy Padova 53.637
      Europe Italy Rome 22.347
      Europe Turkey Istanbul 46.642
      Europe Norway Oslo 30.707
      Middle East United Arab Emirates Dubai 152.772
      Middle East Saudi Arabia Riyadh 81.425
      Middle East Israel Kiryat Matalon 53.221
      Africa South Africa Durban 330.413
      Africa South Africa Cape Town 298.473
      Africa South Africa Johannesburg 319.452
      North America United States Santa Ana 29
      North America United States Kansas 35
      North America United States Los Angeles 38
      North America United States San Jose 23
      North America United States Atlanta 70.117
      North America United States Boulder 36.056
      North America United States Boston 74.252
      North America United States Chicago 88.373
      North America Canada Vancouver 12.916
      North America Canada Toronto 87.596
      South America Argentina Buenos Aires 203
      South America Brazil São Paulo 179
      South America Brazil Alegre 220
      Oceania Australia Perth 227


Tuya provides cloud services with financial-grade security, and your data is secured by a comprehensive protection system. It has established security measures such as real-time log analytics, intrusion prevention, risk perception capability, and security management system, and implemented technical solutions of communication and data security, including data encryption, identity verification, dynamic password, channel encryption, chip security, and virtual devices.

Cloud Services