Tuya Developer Platform-Tuya Developer

Q&A

Last Updated on：2025-08-06 07:23:11

This page contains content

Does the 4G product support group control in the App?
Does Tuya App support GB28181 protocol?
How to modify the multi-language of device shortcuts in the app?
After the Wi-Fi device is powered off, it takes two minutes to display the offline status. How is this offline status determined? Can the offline judgment time be shortened?
What is the regular verification for registering an account with a phone/email?
Why does the pop-up box appear on the Tuya App's Wi-Fi network selection interface during configuration?
What is the Tuya All-in-One App? What are its advantages?
What is the number of devices and scenes displayed in the Watch version of the Tuya App?
Is EZ setup enabled for both EZ and Bluetooth when entering the EZ pairing entrance in the Tuya/Smart Life App?
How to switch the Chinese interface of Tuya App to English interface?
How to set up/network/add devices for Tuya /SmartLife App?
How to modify the automation/one-click execution of multiple languages and its presentation?
What is the difference between Tuya App and SmartLife App?
What are the limits (maximum) on the features and usage of the app?
Scene linkage, when a device reports a certain value for a certain function point, triggers linkage. However, what is the reason for the device reporting but not triggering the linkage?
How many mesh networks are supported in a family in the App?
How to upload app logs?
What are smart scenes?
I created a family, and after the owner transferred out and left the family, other devices can be used normally. Why do central control devices need to be re-bound to be used?
How can I view the version number of the App?
If A account grants B account administrator permission on the App side, then does the devices added by B account belong to A account or B account?
The app account has been blacklisted, how long does it take to lift the ban?
Why am I changing the App interface in the background, but there is no change in the App?
Product firmware upgrade is configured with both mandatory upgrade and automatic upgrade. Which method will the App use to upgrade the device firmware?
What error will be reported when the number of P2P connections exceeds 5 in App and IPC devices?
App has enabled third-party voice, but there is no entry for configuring the protocol. What is the reason?
Samsung foldable phone, in the device list page, when the device shortcut button is opened, it is displayed in black instead of the normal green color. What could be the reason for this?
The app failed to start with the error "If the application did not pass the integrity check, it will automatically close". How to resolve this issue?
Why does the icon for third-party voice not show on the device details page in the app even though third-party voice has been activated for the product?
When using AP networking, Wi-Fi devices need to connect to a Wi-Fi starting with "SmartLife". How does this Wi-Fi with "SmartLife" prefix come about?
Why doesn't the automatic discovery function in the network configuration module have the EZ function to add Wi-Fi devices?
The device control panel has been changed, why is it not updated on the App?
Where can I download SmartLife?
How to control Tuya SIGMESH device through the App's group function?
Will the device ID of each device change?
The gateway has been powered off for a long time, why the gateway on the App still shows that the gateway is working?
How to find out which functions have been updated in the all-in-one app?
Can multiple phones use the same account to log in to the App and control the device?
Why is the device in the App not removed when the MCU sends a reset command and the module answers the reset successfully?
I logged in to the App by tapping Start Trial Now, and my device was successfully connected. After I log out, will the App delete the device information? Will the device be disconnected?
Why is the update type displayed as "Other" on the App?