Industrial Design

Last Updated on : 2020-09-29 02:56:47download

Service Introduction

Tuya provides a full-process industrial design service, including product planning, design research, industrial design, and structural R&D. With the powIndustrial Designerful Tuya Smart platform, Tuya guarantees free design, supply chain support, and product sales channel support.

The industrial design service is available in several packages, including industrial design, design marketing,structural design, and package design for old and new products.

Service Subscription Process

Step 1: Logging In to the Tuya Smart Platform

Open the Tuya Smart platform login page If you have an account, log in with the account. If you do not have an account, click Sign Up to register for an account and then log in.
Industrial Design

Step 2: Opening the Value-added Service Page

Click Value-added Service on the top of the homepage to open the Value-added Service page.
Industrial Design
Industrial Design

Step 3: Selecting the Required Service

Click Customization. Locate the Industrial Design service, and click Subscribe to open the Create Service Order page.
Industrial Design

Alternatively, click More or the Service cover picture to view the service details and then click Subscribe to subscribe to the service.
Industrial Design
Industrial Design

Step 4: Entering Purchase Information

  1. Choose a package which you need to apply.
  2. Specify your mobile phone number and email address.
  3. Click Buy now. Tuya personnel will contact you within three workdays.
    Industrial Design

Step 5: Selecting a Payment Method

Select a payment method on the Paypal tab page.


Does Tuya provide free product structural design after I purchase the industrial design service?

No. If you require structural design, contact Tuya customer service personnel or your business manager.

Will Tuya provide a product design draft before I make a down payment?

No. A product design draft is an important chargeable item of this service and requires Tuya designers to invest much time and effort to complete. A product design draft will be provided to you only after you make a down payment.

Is the down payment refundable if I am not satisfied with the design solution?

No. Tuya can optimize the design solution based on your requirements. If no design solution meets your requirements, you do not need to pay the remaining fee, but your down payment will not be refunded. The cooperation rules stipulated in the contract shall prevail. For more information about the contract content, contact Tuya customer service personnel or your business manager.

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