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Tuya provides multiple mobile app development methods such as no-code or IoT App SDK development to maximize the monetization of IoT apps.
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User Guide (v3.32.0)

Last Updated on : 2021-11-24 09:49:48download

This topic describes how to use the latest version of the Smart Life app. For more information about other versions of the app, see Version history.

Download the app

Search for Tuya Smart in Apple’s App Store and other major app stores or scan the following QR code to download the Smart Life app.

User Guide (v3.32.0)

User accounts

Register an account

  1. Tap Sign Up and carefully read and agree on the User Agreement and Privacy Policy to go to the Register page.

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  2. Register an account with an email address or mobile phone number. The State/Region field value follows the mobile phone settings by default and can also be manually changed. However, after the account is registered, this field value cannot be changed. Tap Get Verification Code.

  3. Enter the returned verification code to navigate to the password setting page. Set a password as required and tap Done.

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Log in with the app account or third-party account

  1. Open the app. If an account of Tuya Smart has been registered, tap Log In to go to the login page.

  2. The State/Region field value is automatically specified and can also be manually changed.

  3. Enter the registered mobile phone number or email address and the password and tap Log In.

  4. Log in with a third-party account

  5. If WeChat or Tencent QQ is installed on the mobile phone and a WeChat or Tencent QQ account is created, tap the WeChat or Tencent QQ icon on the login page. On the authorization page that appears, enable authorized login with the WeChat or Tencent QQ account. For an iPhone, an Apple ID can also be used for login.

  6. If a LINE app account is created, it can also be authorized for login.

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Configure biometric login

The biometric login feature makes login more convenient and secure. The app for iOS supports Face ID, and the app for Android supports Touch ID. During biometric login, the user does not need to enter the account and password, or perform other login operations. Login can be enabled even if the password is forgotten. On the Account and Security page, the user can enable or disable login with the face ID.

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Change an account

  1. After login to the app, tap Me and then the Settings icon.

  2. On the Settings page, tap Account and Security.

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  3. Tap Mobile Number to change the mobile phone number, or Email Address to change the email address.

  4. To change the mobile phone number, choose Mobile Number > Change Phone Number.

  5. On the page that appears, enter the password and tap Next. On the Bind Mobile Number page, enter a new mobile phone number and tap Get Verification Code. On the Enter Verification Code page, enter the returned verification code.

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Reset a password

If the login password is forgotten, reset the password based on the following steps:

  1. On the Log In page, tap Forgot Password.

  2. The State/Region field value is automatically specified and can also be manually changed.

  3. Enter the registered mobile phone number or email address and tap Get Verification Code.

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  4. Enter the code that was sent to the mobile phone number or email address.

  5. On the page that appears, enter a new password and tap Done. Then, the password is reset, and the app is automatically logged in.

  6. For security concerns, the app detects risks in the user’s phone system during login. If the app detects a root or jailbreaking risk, a security reminder is displayed. The user can determine whether to exit the app or not. If no selection is made, the app automatically exits.

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Try the app

  1. Open the app and tap Try now.

  2. A dialog box appears, indicating that cloud storage, third-party voice control, and device sharing are not supported in trial mode.

  3. Tap Continue. The Home page appears.

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Use the app

Manage homes and home members

  1. After login to the app as a new user, the Home page where devices are listed appears. The user’s account name is displayed in the top-left corner of the page. Before home information is completed, the Home page does not display environment or room information.

  2. In the bottom navigation bar, tap Me > Home Management to go to the Home Management page.

  3. After the new user taps Home Management, the user can edit the information about adding a home on the page that appears.

  4. If a home has already been added, tap Create a home on the Home Management page to go to the Create a home page.

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  5. Enter a name for the home in the Home Name field. A maximum of 25 characters is allowed.

  6. Tap Home Location. On the Home Location page, verify that the location is correct and tap OK in the top-right corner of the page. The home location is set based on the phone location. The user can also change the home location by setting the home coordinate.

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  7. Select rooms in the Rooms section. The user can use the default room names on the app or tap Add Room to customize a room name. A maximum of 25 characters is allowed for a room name.

  8. After the home information is completed, go back to the Home page. The information, such as the weather, temperature, and room names, is displayed.

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  9. If more than one home is added, tap the home name in the top-left corner of the page to switch between and manage homes.

  10. In the drop-down list, tap Home Management to manage homes and add new homes. An account can be used to control multiple homes. The smart devices in different homes are independent of each other.

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  11. Tap a home name, such as Tuya, and select Home Management from the drop-down list. On the Home Management page, tap the home name to go to the Home Settings page.
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  12. If a user is invited to join a home, the user will receive a notification on the app. The user can choose to accept or decline the invitation. The user will also receive a notification in the message center.

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Use a voice assistant

  1. On the Home page, tap the microphone icon in the top-right corner of the page to activate the voice assistant.

  2. To learn about how to use the voice assistant, tap the question mark (?) in the bottom-left corner of the page and check for instructions.

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  3. Based on the instructions, tap and hold the microphone icon to deliver a voice command to the voice assistant.

  4. The shortcut of the voice assistant can be added to the home screen.

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  5. For an iPhone, tap Add to Home Screen at the bottom of the page. Then, follow the instructions to add the voice assistant shortcut to the home screen. For a mobile phone that runs the Android operating system, grant the permission to add shortcuts to Tuya Smart.

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View environment information

  1. After the home information and location are completed, the weather and environment information appears on the Home page. Tap the weather and environment information section to view more details.

  2. If environmental sensors have been added, such as the air purifier, hygrometer, and thermometer, to the app, the app displays the environmental information provided by these devices.

  3. On the detail page, the homeowner or administrator can drag and sort the displayed items.

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Add a device

Tap Add Device or the plus icon (+) in the top-right corner on the Home page to go to the device adding page. On the Add Manually tab that appears, the user can manually add devices or tap Auto Scan to allow the app to automatically detect devices. To add devices on the Auto Scan tab, the app must be granted Wi-Fi and Bluetooth permissions.

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Manually add Wi-Fi devices

  1. Select a device type. On the page that appears, enter the password for connecting to the 2.4 GHz Wi-Fi network. If the pairing modes are already known, select the correct device pairing mode based on the status of the indicator. If the user is not familiar with the pairing modes, tap Perform net pairing as prompted to view the guide.

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  2. Two pairing modes are provided in the app. The Wi-Fi Easy Connect (EZ) mode is the default mode, and the access point (AP) mode is the compatible mode. The user can tap the pairing mode drop-down list in the top-right corner of the page to switch between the pairing modes. The user can also tap the camera icon in the top-right corner of the Reset the device dialog box to view the video tutorial.

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Manually add Wi-Fi devices in EZ mode

  1. In EZ mode, follow the instructions to enable the indicator to blink quickly.

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  2. Select Confirm the indicator is blinking rapidly and tap Next. The following first two figures from the left show the pairing process. The user can customize the names of added devices and specify the room where the devices are located. A device name can contain a maximum of 64 characters.

  3. If pairing fails, apply the tips in the following third figure from the left to troubleshoot the issues. Online customer services are available to support troubleshooting.

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Manually add Wi-Fi devices in AP mode

  1. If a dual-band network that supports both 2.4 GHz and 5 GHz bands is used, the AP mode can be used to add devices.

  2. In AP mode, follow the instructions to enable the indicator to blink slowly, select Confirm the indicator is blinking slowly, and then tap Next.

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  3. In AP mode, on the Wi-Fi setting page of the mobile phone, find the Wi-Fi hotspot starting with SmartLife.

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  4. Tap the Wi-Fi hotspot to connect the mobile phone to it.

  5. After a successful connection, go back to the app to start pairing. The Wi-Fi hotspots of certain devices might use a custom name. The mobile phone must be connected to a 2.4 GHz Wi-Fi network.

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  6. The device pairing page on the app appears again and the pairing process continues. After the device is added, the user can customize the device name and specify the room where the device is located. A device name can contain a maximum of 64 characters.

  7. If pairing fails, apply the tips in the following third figure from the left to troubleshoot the issues.

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Manually add Bluetooth devices or devices over Wi-Fi and Bluetooth LE combo

  1. For Bluetooth devices or devices over Wi-Fi and Bluetooth Low Energy (Bluetooth LE) combo, power on the device first. Then, enable Bluetooth on the mobile phone and open the app. The devices that are ready for pairing will be displayed on the app.

    Support for beacon protocols is added to Bluetooth devices. The beacon broadcast solution applies to smart devices that require optimal price performance and moderate security.

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    Bluetooth devices support the extended firmware OTA mode. Different firmware versions of the same product can be managed separately through different channel numbers. This improves the portability and flexibility of OTA updates for Bluetooth devices.

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  2. Select the device to be added. On the Wi-Fi setting page, enter the password for connecting to the 2.4 GHz Wi-Fi network. Wait for the device to automatically complete pairing.

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  3. To skip the Bluetooth feature on the mobile phone, go to the Add Manually tab. Select a device type that supports Wi-Fi pairing. In EZ mode, follow the instructions in the figures to enable the indicator to blink quickly, select Confirm the indicator is blinking quickly, and then tap Next.

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  4. If the Wi-Fi network is unavailable or Wi-Fi pairing failed, the device that supports Wi-Fi and Bluetooth LE combo can be paired over Bluetooth.

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  5. Wait for the device to complete pairing. After the device is added, the user can customize the device name and specify the room where the device is used.

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  6. Compared with ordinary single-mode devices, the devices that support Wi-Fi and Bluetooth LE can be connected to the mobile phone over Bluetooth.

  7. On the Add Manually tab, select a device type that supports Bluetooth pairing. On the page that appears, follow the guide to enable the indicator to blink quickly, select Confirm the light has flashed, and then tap Next.

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  8. After the app detects the device, tap Add. After the device is added, tap Done.

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  9. If a dual-band network that supports both 2.4 GHz and 5 GHz bands is used, the AP mode can be used to add devices.

  10. To add a device in AP mode, follow the instructions to enable the indicator to blink slowly, select Confirm indicator slowly blink, and then tap Next. Then follow the instructions on subsequent pages to add the device.

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Manually add Zigbee devices

  1. A gateway must be added before Zigbee devices are added. To add a gateway, tap Add Device on the Home page. On the page that appears, tap Gateway Control in the left-side navigation pane and select a gateway.

  2. Power on the gateway and use an Ethernet cable to connect it to a router.

  3. Make sure that the mobile phone and the gateway run over the same local area network (LAN). The mobile phone must be connected to a 2.4 GHz Wi-Fi network.

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  4. After the gateway is added, a Zigbee device that is connected to the gateway can be added.

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  5. To add a Zigbee device that is connected to the gateway, go to the gateway page and tap Add subdevice. The remaining steps to add the Zigbee device are the same as adding Wi-Fi devices and Bluetooth devices.

  6. The latest version of the app supports the automatic discovery of nearby Zigbee devices. This allows the user to add multiple devices to the gateway in bulk.

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  7. If the gateway has faults, replace it with a new gateway, with all devices and scenes configured for the damaged gateway synchronized to the new gateway. To replace a damaged gateway, tap Replace a damaged gateway on the management page for the faulty gateway. On the page that appears, enter the SN code or device ID of the new gateway.

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Manually add IPCs in QR code mode

  1. In addition to the EZ mode (default) and the AP mode, certain devices, such as IP cameras (IPCs) and gateways, can also be manually added in QR code mode. To add an IPC to the network by using a QR code, perform the following steps:

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  2. Reset the IPC. For information about how to reset the IPC, tap the Perform net pairing as prompted button on the page. When the camera is reset, it flashes quickly or emits a prompt tone.

  3. After the camera is reset, select Make sure the indicator is flashing quickly or a prompt tone is heard and tap Next on the page.

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  4. The user will be directed to the page to enter the Wi-Fi password.

  5. After the Wi-Fi password is entered, tap Next. Point the QR code on the screen at the IPC within a distance of 15 cm to 20 cm, until the camera emits a prompt tone.

  6. Tap I Heard a Prompt. Then, the app initiates the device pairing process.

  7. If the device fails to be added, follow the tips to troubleshoot the problem.

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Add devices in the auto scan method

  1. The Auto Scan method enables simultaneously searching for multiple devices, including Wi-Fi devices, Bluetooth gateways, Bluetooth mesh devices, Zigbee gateways, and Zigbee devices connected to the gateway. All devices found can be added with one tap.

  2. If the search times out and no devices are found, follow the instructions to troubleshoot the issue and try again, or try to manually add devices.

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  3. In Auto Scan mode, enable Wi-Fi and Bluetooth for scanning devices. Wi-Fi devices can be found only when Wi-Fi is enabled. Nearby Bluetooth devices can be found only when Bluetooth is enabled.

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  4. The latest version of the app supports the automatic discovery of nearby Bluetooth devices to improve user experience.

  5. Once the home management page is opened, the app automatically searches for Bluetooth devices pending pairing and shows found Bluetooth devices in a dialog box.

  6. The user can choose Do not add or Go to add to determine whether to add these Bluetooth devices. Make sure that Bluetooth is enabled and the Bluetooth devices are pending pairing during scanning.

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  7. When the indicators on Narrowband Internet of Things (NB-IoT), Wi-Fi, and Bluetooth devices are blinking quickly, these devices can be added in the Auto Scan method. To use this method, prepare a Wi-Fi network. Only 2.4 GHz Wi-Fi networks are supported for Auto Scan.

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Scan QR codes or enter device IDs to add NB-IoT devices

Add an NB-IoT device by scanning the device’s QR code or entering the International Mobile Equipment Identity (IMEI) number on the device label. Grant the app access to the camera on the phone to scan the QR code.

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Add devices by scanning QR codes

You can add the QR code-based pairing mode on the product management page of the Tuya IoT Development Platform. To pair the app with a device that supports QR code-based pairing, use the app to scan the QR code on the device or the outer packaging.

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Add devices in Pegasus pairing mode

The Pegasus pairing mode is different from the EZ mode. When the Pegasus pairing mode is enabled, the app automatically scans for nearby devices that support Pegasus pairing and connect them to the network. Wi-Fi information is not required throughout the process, making pairing faster and more reliable.

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Enable LTE Cat.1 communication

LTE Cat.1 communication applies to outdoor products and supports QR code and Bluetooth pairing modes. The devices powered by this communication technology support generic features, such as group management, device sharing, OTA updates, scheduled tasks, tap-to-run scenes, and automation scenes.

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Grant autostart and battery usage permissions to the app

A Notification Test message appears when security devices are added to the app on Android mobile phones. To ensure that notifications can be received, tap Test and follow the tips to verify that the autostart and battery usage detection permissions are granted to the app.

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Manage lists of devices and rooms

View devices

On the Home page, the user can view all devices or view devices by room.

Tap the More icon () on the right side of the page. On the menu that appears, view devices in a list view or a grid view.

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Manage devices and rooms

  1. To manage rooms, tap the More icon () next to the room names on the Home page. Tap Device Management. On the page that appears, a device icon can be dragged to sort the display order of the devices. Multiple devices can be selected and deleted in the same operation.

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  2. To manage rooms, tap the More icon () next to the room names on the Home page, Tap Room Management. On the page that appears, tap the management icon in the top-right corner of the page. To sort the display order of a room, drag the three-line icon () on the right side of the room name. To remove a room, tap the minus icon (-) before the room.

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  3. In the device list, if a device is grayed out, the device is offline. Otherwise, the device is online.

  4. The Home page also displays an overview of key information for some devices. For example, for an air conditioner, water heater, or heater, temperature information is displayed when the device is online. The user does not need to tap the device to view such information.

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Quickly use common features

  1. When the devices are displayed in a grid view, tap the small arrow in the bottom-right corner of a device to access the extension functions of the device. For example, tap the switch icon to switch on or off the air conditioner or drag the slider to adjust the temperature.

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  2. When the devices are displayed in a list view, tap Common Functions under the device name to quickly control the device. In this case, certain common functions are also available in the dialog box of extension functions. For example, switch on or off a color light, change the light mode, and adjust the brightness.

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  3. After more than two smart cameras are added, tap the camera icon in the top-right corner of the Home page to view multiple camera videos.

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  4. After at least one security gateway is added, tap the shield icon in the top-right corner of the Home page to activate the security gateway. The current app version supports the basic arming and disarming features.

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  5. After at least one device that can meter energy consumption is added, tap the chart icon in the top-right corner of the Home page to view devices’ energy usage information.

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Recommend scenes for new devices

After new devices are paired, the system automatically recommends the matching scenes. The user can check and select the recommended scenes as preferred and quickly get started with smart home life.

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Control devices

Use control panels

  1. After a smart device is added, a device tile that contains the device icon appears in the device section on the Home page. Tap the module to enter the control panel of the smart device. The control panel might vary from device to device.

  2. If the device gets offline, the Offline state is shown in the device tile. In this case, the device cannot be controlled on the control panel.

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  3. Features available on the control panel also depend on the device status. For example, only the countdown and scheduling features are available when a light is turned off. Features such as scene setting, color adjustment, and brightness adjustment are also available when the light is turned on. Tap the edit icon in the top-right corner of the control panel to manage the device.

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Manage devices

On the device management page, the device settings and information can be managed:

  1. To change the device icon, device name, and location information, tap the edit icon next to the device icon.

  2. To view the device ID, IP address, MAC address, time zone, and online/offline status, tap Device Information.

  3. To enable or disable the automation feature or modify the automation settings, tap Tap-to-Run and Automation.

  4. To share the device with a home member, tap Share Device. On the page that appears, enter the email address or mobile phone number that is bound with the app account of a home member.

  5. To create a device group for easy group control, tap Create Group. On the page that appears, all devices that have the same model as the current device under the current account are displayed. The devices to be added to the group must have the same firmware version.

  6. To view FAQs related to the device or send feedback, tap FAQ & Feedback.

  7. To add a shortcut of the device control panel to the home screen of the mobile phone, tap Add to Home Screen. Then, the user can tap this shortcut to enter the control panel of the device.

  8. To check the device connection status, tap Check Device Network.

  9. To check whether any firmware updates are available, tap Device Update.

  10. To remove the device, tap Remove Device. Two options appear: Disconnect and Disconnect and wipe data.

    • If Disconnect is tapped, the device is removed from the device list and automation scenes and tap-to-run scenes that are related to the device become unavailable.

    • If Disconnect and wipe data is tapped, the device is removed from the device list and all data related to the device is erased.

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Automatically update firmware

  1. Tap Device Update on the device management page.

  2. Enable Automatic updates.

  3. Then, the device will be automatically updated when it remains idle or when no operations are performed on the device.

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Change networks

  1. Tap Device Network on the device management page. On the Device Network Information page, tap Alternate Network.

  2. Select the alternate network to be used, enter the Wi-Fi password, and then tap Confirm.

  3. If the current network is unavailable, the device will be automatically connected to the alternate network.

    This feature only applies to Wi-Fi devices. The firmware must be updated to the latest version before this option is available on the device management page. The firmware is being developed and will be supported in the near future.

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Review devices

The control panel of a specific device supports device reviews. Comments and suggestions on the device can be submitted to improve the device. This feature only applies to certain product categories, such as air purifiers.

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Share devices

  1. Tap Share Device on the device management page to enter the Device Sharing page.

  2. Tap Add Sharing. On the page that appears, enter the account with which the devices will be shared, and tap Done. Devices can be shared through multiple channels, such as LINE, WhatsApp, or WeChat, shared only once or multiple times, or shared within a period of validity or permanently. This enables device sharing for various categories in different scenarios.

  3. NB-IoT devices can be shared to extend the device usage scope.

  4. To stop sharing devices with an account, perform the following steps to delete the account: On Android, press and hold the account name and tap Delete. On iOS, press and hold the account name, swipe left, and then tap Delete.

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Control groups

  1. Tap Create Group on the management page of a selected device.

  2. On the Select Device page, select devices to be added to the control group and tap Save. Enter a group name, and tap Confirm. The Select Device page shows all devices of the same model as the selected device.

  3. After the group is created, the app automatically displays the group control panel, where the devices can be controlled in groups.

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  4. On the Home page, the created group can be viewed and the devices in the group can be controlled.

  5. On the group control page, tap the edit icon in the top-right corner of the page to manage the group, or tap Dismiss Group to dismiss the group.

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  6. Standard groups of Bluetooth mesh devices are supported to achieve centralized control of Bluetooth mesh groups.

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Manage data traffic

For NB-IoT, Cat.1, 4G cameras, and other types of devices with built-in SIM cards, the value-added service Data Traffic Manage is available. This feature allows users to purchase, query, and calculate data traffic.

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Manage automation and tap-to-run scenes

Automation

  1. In the bottom navigation bar, tap Smart > Automation > Add Automatic or the plus icon (+) to enter the Smart Settings page.

  2. Tap Add Condition to add one or more conditions. If Launch Tap-to-Run is selected, only the current condition can be added. Tap Add Task to add one or more tasks. Multiple Tap-to-Run and Enable or Disable Automation tasks can be added. Tap Name to specify the name of the automation. Tap Effective Period to set a time during which the created automation scenes are effective.

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  3. Recommend smart scenes: Simplify the procedure to add the smart scenes recommended with bright colors and eye-catching device elements, and improve the visual effect and user experience of smart scenes.

  4. Send voice and SMS notifications: Support voice and SMS notifications of important events when specific conditions are met to ensure home security.

  5. Recommend devices for purchase to implement scene linkage.

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Add automation scenes

  1. On the Automation tab, tap Add Automatic to open the Create Smart wizard.

  2. In the Set a condition step, select a trigger condition. In this example, When weather changes is selected.

  3. Select a specific condition such as Temperature on the Weather change page.

  4. On the Temperature page, set a temperature value and tap Next. The Set up task step appears.

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  5. Select a task, such as Execution equipment.

  6. Select a device, such as an air conditioner.

  7. Set one or more functions on the Select Function page. In this example, the device is set to on, the temperature is set to 26°C, the working mode is set to Cold, and the wind speed is set to high. Tap Next.

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  8. On the page that appears, tap Save to save the condition and task settings.

  9. To add more conditions, tap the plus icon (+) in the top-right corner of the page.

  10. Set an effective period. In this example, the effective period for the air conditioner is set to 07:00 PM – 03:00 AM.

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Set sunrise and sunset conditions

  1. On the Automation tab, tap Add Automatic to open the Create Smart wizard.

  2. In the Set a condition step, select a trigger condition. In this example, When weather changes is selected.

  3. Select a specific condition such as Sunset/Sunrise on the Weather change page.

  4. On the Sunset/Sunrise page, select Sunset or Sunrise, and set a time offset to the sunset or sunrise. Tap Next. The Set up task step appears.

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  5. Select a task, such as Execution equipment.

  6. Select a device, such as an air conditioner.

  7. Set one or more functions on the Select Function page. In this example, the device is set to on, the temperature is set to 26°C, the working mode is set to Cold, and the wind speed is set to high. Tap Next.

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  8. On the page that appears, tap Save to save the condition and task settings.

  9. To add more conditions, tap the plus icon (+) in the top-right corner of the page.

  10. Set an effective period. In this example, the effective period for the air conditioner is set to 07:00 PM – 03:00 AM.

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Set leave and arrive conditions

  1. On the Select Condition page, tap Leave or Arrive (beta). A Leave or Arrive condition triggers specified actions when the user arrives at or leaves a place. To set the condition, the app must be authorized to always use the geographic location. Currently, this feature is not available on Android mobile phones.

  2. Set a location and tap Next. This feature can be used to control devices 110 meters to 1,023 meters away from the location to run preset tasks.

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Create scenes from templates

  1. The app recommends out-of-box automation and tap-to-run scenes based on the paired devices. This simplifies device control.

  2. To create a scene based on templates, tap Create scenes from templates on the Create Smart page. Set recommended smart scenes.

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Add tasks

  1. To add a task, on the Smart Settings page, tap Add Task or the plus icon (+) in the Task section.

  2. On the Select Task page, select one of the following task types: Launch Tap-to-Run, Enable or Disable Automation, Send Notification, Time to left, and Device.

    For example, set a device on/off control task or a scene-based automation task.

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Set effective periods

Set a period during which specific smart scenes are effective.

For example, if a scene is defined that the nightlight is automatically turned on when the human motion sensor detects the presence of humans, Night can be specified as the effective period. In this case, the nightlight will not be automatically turned on in the daytime.

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Create automation scenes

Create an automation scene to implement automated device control. The following figure shows an example automation scene with conditions and tasks set.

The app supports four automation types:

  • Linkage among devices: For example, when an air conditioner is switched on, a diffuser and an air purifier are automatically switched on.

  • Linkage between external environmental conditions and devices: For example, when the ambient temperature is higher than 29°C, an air conditioner is automatically switched on.

  • Scheduled tasks: For example, curtains are opened automatically at 8:00 every morning.

  • Geofencing: Specific tasks are triggered when the user arrives at or leaves a place. For example, an air conditioner and a water heater are automatically turned on when the user arrives home.

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Select notification methods

To select notification methods, perform the following steps:

  1. On the Smart page, tap the plus icon (+) in the top-right corner of the page.

  2. In the Set a condition step, set a trigger condition.

  3. In the Set up task step, tap Send notification. The Select Notification Method page appears. Select one or more available notification methods: Message Center, Phone Notification, and Message Notification. If the Phone Notification and Message Notification services are not subscribed to, only Message Center can be selected.

  4. Selected notification methods and trigger conditions are displayed together on the Automation tab.

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Support tap-to-run scenes by a local gateway

The new version of the Zigbee gateway supports locally running automation scenes. If all tasks and devices involved in an automation scene use the new Zigbee gateway, the tasks and devices can run based on scene settings, even if the network connection fails. This way, if the internet is not available at home, all devices and tasks that are bound with the new version of the Zigbee gateway will still perform device automation as specified before the disconnection on the app.

Manage tap-to-run scenes

  1. On the Tap-to-Run tab, tap Add Tap-to-Run or the plus icon (+) in the top-right corner of the page to open the Create Smart wizard.

  2. In the Set a condition step, tap Launch Tap-to-Run.

  3. If Launch Tap-to-Run is selected, Launch Tap to Run on the Executive intelligence page and Send notification reminder in the Set up task step are not available.

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  4. Preset automation is required if Enable or Disable Automation is selected as the task during the scene setting.

  5. If Enable or Disable Automation is tapped, a list of available automation scenes appears. Enable or disable a scene by tapping it. Tap Next, enter the scene name, and tap Save. The Effective Period field is not available for tap-to-run scenes. For more information, see Help Center.

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Zigbee gateway linkage data backup and recovery

The app supports Zigbee gateway linkage data backup and recovery. This means that even if the Zigbee gateway is removed, the information about the previous linkage scenes is automatically reserved. After the devices are reconnected to the network by normal pairing or automatic pairing, the linkage information is recovered.

Add, modify, and delete scenes

  1. On the Smart page, tap the More icon () in the top-right corner of the page and tap Manage to edit and sort the tap-to-run or automation scenes. These scenes are displayed on the Tap-to-Run tab and the Automation tab respectively.

  2. On the page that appears, sort tap-to-run or automation scenes. To delete a scene, swipe the scene to the left and tap Delete. On the app for iOS, tap the minus icon () next to a scene name to delete the scene.

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  3. On the Tap-to-Run or Automation tab, tap the More icon () in the top-right corner of an existing scene module to enter the Edit page.

  4. Tap and hold a condition or task and swipe left to delete it.

  5. Tap the plus icon (+) behind Condition or Task to add a condition or task.

  6. To delete the scene, tap Delete at the bottom of the Edit page.

  7. Tap an automation scene module to edit or delete the scene in the dialog box.

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Add tap-to-run scenes to Siri

  1. On the Smart page, tap Add to Siri in the lower-right corner of the page. The Siri Shortcut page appears, displaying all supported tap-to-run scenes.

  2. Select a tap-to-run scene to be triggered by Siri.

  3. On the settings page for the tap-to-run scene, specify trigger words and tap Add to Siri. When the trigger words are said to Siri, Siri tells the app to trigger a tap-to-run scene.

    The Add to Siri function is supported only on iOS 12.0 or later.

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View scene logs

  1. On the Smart page, choose > Logs in the top-right corner of the page.

  2. The Logs page appears, displaying the scene-related logs in the recent seven days in reverse time order.

  3. Tap a log to go to the Edit page, where the scene settings can be modified.

  4. Logs help to monitor device status. If a device fails to function based on the scene automation settings, an alarm message is sent to the notification center and the failure log is stored. The failure log can be viewed to check devices that fail to be automated based on the scene settings.

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Run scene tasks on a LAN

When devices involved in scenes are connected to a LAN but not the internet and the scene conditions are met, automation tasks in the scenes run in the specified sequence to control the involved devices on the LAN.

Home

  1. On the Home page, the user can perform the following operations: Tap the microphone icon and use voice commands to control devices.

  2. Tap the home name in the top-left corner of the page to switch between homes or add a home.

  3. Tap the weather and environment information section to go to the detailed weather and environment information page, where the weather and environment indicators can be sorted. The Home page only displays the first three weather and environment indicators.

  4. Tap the plus icon (+) to add devices.

  5. Tap a tap-to-run scene to trigger a scene.

  6. Tap a room name to view the status of smart devices in the room.

  7. Access energy and security resources to easily view their usage.

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  8. Provide interstitial screens, banners, and more entries to automatically track operation events. Display different content depending on varied user requirements to accurately reach users.

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Me

The following sections and icon are displayed on the Me page:

  • Third-Party Integration: The app supports seven third-party voice assistants.

  • Home Management: Tap Home Management to manage homes and home members.

  • Message Center: Three types of messages are displayed in Message Center: Alarm, Home, and Bulletin. Specify a do-not-disturb period for these messages.

  • FAQ & Feedback: Tap FAQ & Feedback to show the FAQs & Feedback page. On this page, tap My feedback in the top-right corner of the page to view feedback records, view FAQs and FAQ categories, report issues, and enter keywords to search for FAQs.

  • Featured: The featured services include Cloud Storage for Cameras, Phone Notification, and Message Notification.

  • HomeKit Information: HomeKit-enabled devices can also be controlled with the Tuya Smart app.

  • Watch: Tap Watch to check available devices and tap-to-run scenes. The Watch section appears in the app only when an Apple Watch is bound with the user’s iPhone.

  • Settings icon: Tap this icon to go to the Settings page. The following sections and buttons are displayed on this page: Sound, Push Notification, About, Network Diagnosis, Upload Log, Clear Cache, and Log Out. The Upload Log section is displayed only in the app for iOS.

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Third-party integration

On the Me page, tap More in the top-right corner of the Third-Party Integration. Bind the app with a third-party voice assistant.

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Message center

  1. Three types of messages are displayed in Message Center: Alarm, Home, and Bulletin. Alarms include device alarms, automation-related notifications, and alarms of scheduled execution failures.

  2. Home-related messages include messages about adding or removing home members, removing a home, setting a home member as the administrator, adding devices, and sharing devices.

  3. Bulletins include messages about status updates of user feedback and other push notifications from Tuya Smart. The app messages of the IoT backend operation section newly support H5 links. The messages will be highlighted in the message center of the app. The user can tap the link to view more content.

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  4. The do-not-disturb feature can be enabled for a specified period. Perform the following steps:

    1. Tap Do-Not-Disturb Schedule on the Notification Settings page to go to the Add schedule page. If this feature is enabled for the first time, tap Do-Not-Disturb Device and select the devices for which the notification feature is disabled.

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    2. Tap the left arrow icon (<) in the top-left corner of the page to go back to the Add schedule page. Set the repetition mode, specify a period, and then tap Save in the top-right corner of the page. Then, the Do-Not-Disturb Schedule page appears. Enable the Do-Not-Disturb Schedule feature on this page.

    3. To add another do-not-disturb schedule, tap Add schedule on the Do-Not-Disturb Schedule page. Set the repetition mode, specify desired devices and a period, and then tap Save.

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Push notification settings

The following two methods can be used to go to the Notification Settings page:

  1. On the Me page, tap the Settings icon in the top-right corner. Then, tap Push Notification.

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  2. On the Me page, tap Message Center to go to the message center. Tap the Settings icon in the top-right corner of the page.

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    If Enable Notifications is disabled, the messages in the Alarm, Home, and Bulletin categories will not be received. If Enable Notifications is enabled, the user can separately specify whether to receive Alarm, Home, and Bulletin messages.

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  3. LINE push notifications are supported. Important alarms can be sent as messages through the LINE channel.

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Health center

On the Me page, tap Tuya Health Center to view the health data of the app.

User Guide (v3.32.0)

FAQ & feedback

  1. To view FAQs or send feedback to Tuya Smart, choose Me > FAQ & Feedback to go to the FAQs & Feedback page.

  2. To view Tuya’s responses to the feedback, tap My feedback in the top-right corner of the page.

  3. In the FAQ section, FAQs that might help the use of the app are available.

  4. In the Most Asked section, filter FAQ by device, device networking issue, app use issue, and third-party control issue.

  5. To report an issue, tap Report Issue at the bottom of the FAQs & Feedback page. To report an issue, enter the issue and contact information, specify the issue type and the time when the issue occurred, and then upload related images.

  6. Enter keywords in the search box to search for solutions to a specific problem.

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Featured

  1. To use the featured services, choose Me > Featured.

  2. The following three value-added services are available on the Featured page:

    • Cloud Storage for Cameras: After this service is subscribed to, video recordings are encrypted and uploaded to the cloud server. The uploaded video footage can be viewed with the app at any time. To use this service, one or more smart cameras must be added to the Tuya Smart app. Previously uploaded videos cannot be downloaded.

    • Message Notification: After this service is subscribed to and an event notification condition is triggered, an SMS message is sent to indicate the event and ensure home security.
      Phone calls can be made only to the phone number that is used to register the Tuya account. If an email address is used for account registration, a phone number must be added to receive phone calls.

    • Phone Notification: After this service is subscribed to and an event notification condition is triggered, a phone call will be made to indicate the event and ensure home security. Phone calls can be made only to the phone number that is used to register the Tuya account. If an email address is used for account registration, a phone number must be added to receive phone calls.

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HomeKit information

Not all Tuya devices support Apple HomeKit. Devices that support Apple HomeKit carry the HomeKit badge on their packages.

This feature is used to add devices that support Apple HomeKit to the Tuya Smart app. This way, these devices can be controlled together with other devices that are added to the app based on scene linkages.

After HomeKit-enabled devices are added to the Tuya Smart app, these devices can be added again in the Home app for iOS.
After HomeKit-enabled devices are removed from the Tuya Smart app, these devices are not removed from the Home app for iOS.

The only way to remove a device that is added to the app and the Home app is to press the reset button on the device.

If a HomeKit-enabled device is added to the Home app for iOS first, the device cannot be detected by the app for Android and pairing cannot be completed.

HomeKit-enabled Bluetooth devices can be added to both Tuya’s all-in-one app and the Home app.

User Guide (v3.32.0)

Watch

  1. Choose Me > Watch to go to the Watch page.

  2. Tap Device to show all smart devices added to the app. A plus icon (+) before a device means that the device can be controlled with Apple Watch and is to be added to the device list. Devices that cannot be controlled with Apple Watch are displayed in the The following devices do not support Apple Watch section.

  3. Tap Available “Tap-To-Run” to show all available tap-to-run scenes. Tap the plus icon (+) before a tap-to-run scene to add the scene to the available tap-to-run scene list.

  4. All messages in Message Center of the app will also be pushed to Apple Watch.

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Settings

On the Me page, tap the Settings icon to go to the Settings page.

The following modules are available: Personal Information, Account and Security, Sound, App Notification, Scan device in homepage, Temperature Unit, Dark Mode, About, Privacy Settings, Network Diagnosis, Upload Log, Clear Cache, and Log Out.

The Upload Log option is only available for iOS.

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Personal information

  1. On the Me page, tap the Settings icon and select Personal Information to go to the Personal Information page.

  2. On this page, the user can view the account information, and change the profile photo, nickname, temperature scale, and time zone.

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Account and security

  1. On the Me page, tap the Settings icon and select Account and Security to go to the Account and Security page.

  2. On this page, the user can view and change the mobile number, email address, or third-party account such as the WeChat account bound with the app, and check the region in which the app service is deployed. The user can also change the login password, set a gesture password, or delete the account.

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Account deletion

To delete the current account, perform the following steps:

  1. On the Me page, tap the Settings icon and select Account and Security to go to the Account and Security page.

  2. Tap Delete Account > Confirm. On the page that appears, tap Get Verification Code to get a verification code. Enter the returned verification code and tap Delete. The account will be deleted after seven days, and all data related to the account is also deleted.

  3. If the app is logged in with the account within seven days after the preceding steps, account deletion is terminated.

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Pattern lock

  1. Tap Pattern Lock on the Account and Security page and create a gesture password to enable the Pattern Lock feature. Then, the gesture password must be used to open the app.

  2. If the gesture password is forgotten, tap Forgot Pattern Lock at the bottom of the unlocking page. In the dialog box that appears, tap Re-login, log in to the app again, and then create a gesture password again.

  3. If the gesture password is entered incorrectly five times in a row, the current account will be logged out. Then, the account password must be used to verify the identity and reset the gesture password.

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About

  1. Tap the Settings icon in the top-right corner of the Me page and tap About to show information about the app.

  2. To rate the app in the app store, tap Rate Us.

  3. To learn more about Tuya, tap About TuyaSmart to visit the Tuya official website.

  4. To learn about the privacy policies of Tuya, tap Privacy Policy.

  5. To learn about the user agreement, tap User Agreement.

  6. To check the licenses of open source components, tap Open Source Component License.

  7. To check the current version of the app, view the version number in the Current Version section.

    User Guide (v3.32.0)

Privacy settings

On the Me page, tap the Settings icon and select Privacy Settings to go to the Privacy Settings page. On this page, the profile photo, nickname, temperature unit, and time zone can be changed.

The authorization page is added to manage authorizations and check the privacy policy and user agreement.

User Guide (v3.32.0)

App pad version

Extend the support for more terminals and add compatibility with tablets. Certain features on mobile phones are launched for this version. Stay tuned for more features and integration with OEM apps.

User Guide (v3.32.0)

Version history