Apply for Brand Page

Better engage with users who already own your products through the Smart Life app.

After a brand page is activated, it will be assigned a unique QR code. Regardless of whether users have paired their devices, they can access your brand page by scanning the QR code with the Smart Life app.

Prerequisites

To apply for a brand page, you must meet the following prerequisites:

• Your organization account has been verified.
• The product ID (PID) belongs to the target brand.
• You can offer complete after-sales services.

If the PID is not under your account, contact the owner to assign that PID to you.

Apply for brand page

When all the prerequisites are met, proceed to apply for a brand page.

Procedure

1. Open the Developer Platform. In the left navigation pane, choose Operation > Smart Life App > My Brand.

2. If you are using a verified organization account, click Apply Now.

   

3. In the window that appears, complete the required information and click Submit. Your request will be reviewed by the Tuya team. On the My Brands page, you can view the list of brands and their status.

4. If your request is approved, you can click Manage in the Operation column to access the brand page.

   

5. On the page that appears, fill in the contact information and after-sales agreement and click Save and Publish.

   Your brand page will be reviewed by the Tuya team before publishing.

6. After your brand page is approved, click Get URL at the bottom of the page to get the QR code and URL for your brand page.

   
   • QR Code for Brand Page: You can place the QR code on the product packaging for users to access your brand page by scanning it with the Smart Life app.
   • URL for Brand Page: You can use the URL in the push notification, pop-up window, or message to direct users to your brand page.

Manage product profile

App users can access your brand page through the Smart > Product Profile tab at the bottom of the Smart Life app.

Edit the product file to associate products with brands.

Procedure

1. Open the Developer Platform. In the left navigation pane, choose Operation > Smart Life App > Product Profile. You can find all your products except for the authorized ones.

2. In the Operation column, click Edit Product Profile.

   

3. In the window that appears, complete the required information and select a Brand.

   You can only choose from approved brands.

4. Choose Online for Status to activate the product profile.