App Launch

Tuya provides a fully hosted app launch service, which customizes the launch content for you and helps you reduce the app launch time, seize market share, and win customers.

The service content is as follows:

• Material preparation and review
  You only need to provide basic information, such as the related account, app description, and app launch scope. Tuya personnel take on other complex tasks, for example, making operation instruction videos and preview images.

• Enabling app message push
  Tuya’s app launch service also includes an application for a message push certificate from the App platform. The certificate enables your app to push messages proactively to users, improving user loyalty and app activity.

For details, please click to view the service link: App Launch service introduction .

Service Subscription Process

1. Click to enter the Tuya Value Added Service page. If you have an account, log in with the account. If you do not have an account, click Sign Up to register for an account and then log in.
   

2. After entering the value-added service page, select App Service at the top of the page , and then locate App Launch service.
   Click the service cover picture or More to view the service details.
   Click the Subscribe to directly enter the Create Service Order page.
   

3. Fill in the purchase information according to the following instructions:
   (1) Select an app to launch.
   (2) Select a package based on actual requirements.
   
   (3) Download the application template, fill in information as required, and upload it.
   (4) Please fill in the Tel and Email accurately. If you have other requirements, you can fill in the Notes column, and click Buy now when you are finished.
   

4. Select a payment method on the Paypal or Stripe tab page.

FAQs

• What is the pass rate of App launch service?
• Which app platforms are applicable to the App launch service?
• How long does the App launch service take?
• What are the prerequisites for enabling the App Launch service?
• Do I have to send samples after applying for App launch service?

For more FAQs, visit Tuya Support.