Create a Questionnaire

Last Updated on : 2024-11-27 09:29:57download

Smart Data Operations allows you to customize questionnaire content using a drag-and-drop canvas tool. After publishing a questionnaire, you can configure redirection in the operation plan to encourage end users to complete the questionnaire.

Questionnaire example

Procedure

Select Questionnaire Management from the left navigation bar, then click Create Questionnaire. In the pop-up window, enter a questionnaire name and click OK to open the questionnaire editing page.

Step 1: Edit the questionnaire

Questionnaire title: Required. Up to 120 characters.
Questionnaire description: Required. Up to 500 characters.

Step 2: Select question types

Available question types include multiple-choice questions (single-select, multi-select), rating questions (NPS score), and fill-in-the-blank questions (single fill-in).

Click a question type to add it to the questionnaire editing area.
Click the icon in the top right corner of a question to remove the question from the questionnaire.

Step 3: Configure questions

Single-select questions

Click Single choice to add a single-select question. Configure the settings on the right.

Settings for single-select questions:

Setting	Description
Required	Toggle to enable or disable. If enabled, the answer is required for submission.
Question title	Required. Supports Chinese, English, numbers, and other characters. Up to 200 characters.
Options	Required. Supports Chinese, English, numbers, and other characters. Up to 100 characters per option. At least 2 options are needed, with no upper limit.
Option settings	Click an option text box to display two settings: Allow to fill in and Required. Allow to fill in: Users can skip entering text after selecting this option. Required: Users must fill in text before submission. Fill-in text character limit: 1–100. Supports Chinese, English, punctuation, and underscores.

Multi-select questions

Click Multiple choice to add a multi-select question. Configure the settings on the right.

Settings for multi-select questions:

Setting	Description
Required	Toggle to enable or disable. If enabled, the answer is required for submission.
Question title	Required. Supports Chinese, English, numbers, and other characters. Up to 200 characters.
Options	Required. Supports Chinese, English, numbers, and other characters. Up to 100 characters per option. At least 2 options are needed, with no upper limit.
Option settings	Click an option text box to display two settings: Allow to fill in and Required. Allow to fill in: Users can skip entering text after selecting this option. Required: Users must fill in text before submission. Fill-in text character limit: 1–100. Supports Chinese, English, punctuation, and underscores.

Rating questions

Click Rating questions to add an NPS question. Configure the settings on the right.

Settings for NPS questions:

Setting	Description
Required	Toggle to enable or disable. If enabled, the answer is required for submission.
Question title	Required. Supports Chinese, English, numbers, and other characters. Up to 200 characters.
Related products	Optional. Toggle to enable or disable. If enabled, select one product from the drop-down list. The products shown in the drop-down list are the products you created on Tuya Developer Platform.
Good & bad review copywriting	Text for scores 0 and 10. Up to 15 characters. Used to explain the score meanings.
Picture	Supported formats: PNG, JPG, JPEG. Maximum size: 2 MB.

Fill-in-the-blank questions

Click Fill blank to add a fill-in-the-blank question. Configure the settings on the right.

Settings for fill-in-the-blank questions:

Setting	Description
Required	Toggle to enable or disable. If enabled, the answer is required for submission.
Question title	Required. Supports Chinese, English, numbers, and other characters. Up to 200 characters.
Text box type	Optional. Single line text: Displays input on one line without wrapping. Multiline text: Wraps text to display on multiple lines.
Maximum string limit	Limits input to 1–500 characters.
Fill placeholder	Text shown when the field is empty. Up to 50 characters.

Step 4: Adjust question order

Drag and drop questions within the canvas to rearrange them.

Step 5: Set up rewards

Click Reward setting in the top left corner to configure rewards.

If you select Yes, provide a Reward link as the destination URL after questionnaire completion.
If you select No, no reward link is needed.

Step 6: Preview the questionnaire

Click Preview in the top right corner to see how the questionnaire appears on both PC and mobile devices.

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