FAQs

Wi-Fi module questions

• What certifications have the Tuya Wi-Fi module passed?
• What are the Wi-Fi modules with external antennas?
• What is the beginning name of the AP hotspot when the Tuya Wi-Fi module is mated?
• What do I need to do with the circuitry for a Wi-Fi low power solution?
• Can the product docked by Wi-Fi+Bluetooth LE solution be controlled by Bluetooth after disconnection?
• What is the operating current in Wi-Fi standby?
• What channels does the Wi-Fi module support?
• How do I test the Wi-Fi module operating current?

• What is the general Wi-Fi networking structure?

For more questions, see Wi-Fi Module Help Center.

Bluetooth module questions

• What is the operating voltage of Bluetooth module?
• What are the power requirements for the Bluetooth module?
• What is the wiring method of Bluetooth module?
• What is the current of low power Bluetooth module when it sleeps?
• Can the 6 hops of Tuya private mesh be modified?
• What is the number of stable connections for the Tuya mesh?
• What is the number of stable connections for the Sig mesh?

For more questions, see Bluetooth Module Help Center.

Zigbee module questions

• What channels does Zigbee support?
• What is the heartbeat time for Zigbee low power devices?
• What is the transmission distance of Zigbee?
• What are the advantages of Zigbee modules?
• How low can the average power consumption of Zigbee modules be?
• Does the Zigbee module have a heartbeat packet?
• What is the difference between strong power and low power solutions for Zigbee modules?

For more questions, see Zigbee Module Help Center.

NB-IoT module questions

• What are the advantages of NB-IoT communication?
• What is the power consumption of Tuya’s NB module?
• What is the NB-IoT networking method?
• What is the general transmission distance of NB-IoT?
• Why does the NB module reset pin of Tuya not work?
• Can the serial port of NB-IoT module be connected to MCU with 3.3v output?

For more questions, see NB-IoT Module Help Center.

General questions

• What to consider when module selection?
• How many types of external antennas are available for the Tuya module?
• Does the module support LAN communication?
• Does the Tuya module support online upgrade?
• What are the temperature requirements for the Tuya module to work?
• Is there any warranty for the module?
• How many ways are there to embed a Tuya module?

For more questions, see Module General Issues.