Last Updated on : 2020-09-29 02:45:25download
|2020.6.18||Update App Store Connect UI|
|2020.3.5||Update document content and images|
|2020.3.2||Change upload tool from “Application Loader” to “Transporter”|
An Apple ID with Apple Developer Program. See: Enrollment - Support - Apple Developer
Contact with tuya to config the review mode, and rebuild the app, after config you can get app package from Tuya IoT Platform and start to take example video and preview images
Upload the preview of the App function (please log in with the standard format test account ). Select one of your products to pair the network (Pls do not choose the Bulbs, lights, plug, because their UI is too simple, which will cause the high rejection probability) and take screenshots of different function pages; Upload
iPhone 6.5-inch Display and
iPhone 5.5-inch Display other sizes not needed for now. The screenshot must be taken with **Apple mobile phone ** and other application icons should not Appear above the mobile phone, it is also recommended that the mobile phone open the flight mode when take screenshots;
You need to register a test account with email format for the publishment of App. Pls. select US as the region of account; pls. contact with Tuya for verification code of this account; then connect any devices for testing; the devices can be virtual devices; pls. keep devices online during approval).
Link of App operation video (it is recommended to upload the video into the YouTube）Demo video reference
The background image of the App registration/login page needs to be replaced, the size is: 1080 x 1920px
If already created before, skip this step.
1.1 Open App Store Connect, click “My app” .
1.2 Click “+” button, select “Create App” .
Fill in app informations.
Name- Fill in the App name
Primary language- Select the actually used language.
Package ID- Select the ID of relevant App package name.
SKU- The security code, and it can be package ID.
Create, after you have completed the filling.
1.3 Fill in the App Informations
Type - Make your choice based on the actual needs, but it is recommended to select
Content Rights - Select “Yes, it contains, shows, or accesses third-party content, and I have the necessary rights”
If you want to add other languages, please click the
English (United States) on the upper right corner to select other languages.
1.4 Set up Price and Sale Region
Price- Select price based on actual conditions，Recommended to choose
Sale region- Select the sale regions based on actual conditions; in general, all sale regions are selected.
Distribution for Business and Education- It is recommended to select
Available on the App Store and for volume purchasing on Apple Business Manager and Apple School Manager.
iPhone 6.5-inch Displayand
iPhone 5.5-inch Displayother sizes not needed for now. The screenshot must be taken with **Apple mobile phone ** and other application icons should not Appear above the mobile phone, it is also recommended that the mobile phone open the flight mode when take screenshots;
** Preview image effect reference (background size is 1242 * 2688px, phone model iPhone XR): **
** Preview image effect reference, background image size is 1242 * 2208px, phone model iPhone 6 plus: **
Promotional Text - the text will briefly introduce the new functions of the App, and in the App store, the publicity text will be displayed under the App name.
Description - details of the App
Key words - It is used to pinpoint the App. Setting proper key words will increase the odds the App is pinpointed. Multiple keywords shall be spaced by commas.
Technical support website - fill in the actual website, and the official website of Apple may be used.
Marketing URL - (Optional)
If other languages are used, please click the upper right corner to change language and complete relevant information of the selected language.
Version- Complete the App version number, and should be aligned with package version.
Copyright- Complete your name or name of enterprise.
Age Rating- Click
Edit, and complete the questionnaire for Age Rating. Select all
None, and click
App Review Information - Click
Sign-in required Complete the test account and password for test. then connect any devices for testing; the devices can be virtual devices; pls. keep devices online during approval)
Contact information - Complete the actual information of the contact person.
Notes - Complete the video for App operation, upload the video to the YouTube and fill in the link.
（1） video requirment: the device and iphone should be seen and reacted with each other in the video; starting from login App, then pairing device successfully, showing function control and other process. Pls. take Tuya video as reference.Demo video reference
（2） Upload your video to YouTube, and choose the mode of
Unlisted for privacy purpose.
（3） After upload successfully, the link of video will be displayed, but it’s not finished yet. You need to open brower with such link for man-machine authentication.
（4） Now it need to be qualified by man-machine authentication, otherwise the link will show the photo as below, and App will be rejected by App store.
（5） After authentication, your video will be displayed; the link is valid for approval, then copy link into
Note marked with demo video.
（6）Please not choose the ipc device to capture video which have cloud storage, cause the In-App-Purchase function may be rejected by Apple.
Attention: Please stop using
Application Loader to upload the App, it has many unknown issue cause the upload failed. Use Transporter instead.
3.1 Open the
Transporter App and login.
Add APP, and select the prepared official App installation package. The file suffix is
Deliver. If not succeed in long time, please retry.
3.4 After the App installation package is successfully uploaded, please wait for 15 minutes - 1 hours, and go back to App Store Connect, add the package at the
Building version position, and click
After filling in all information, click the
Submit for Review button.
The App review usually takes 1 to 3 working days. The App will be released automatically to the App store once it is approved, and a notification email to inform the contact person of the successful approval will be sent.
In case of any troubles in releasing App in the App store, you can contact the staff of Tuya for help at any time.