OEM App FAQ

This topic describes FAQs about the OEM app.

OEM app auto-building

• Can I use my existing account system for my OEM app?
• Is it necessary for OEM’s own branded app to modify the privacy policy and user agreement?
• How to update the OEM App Official template?
• Can I modify my app’s personal settings after they are generated?
• Can I delete an incorrect App and recreate it?

For more OEM app auto-building FAQs, see OEM App Configuration.

iOS certificate application

• Is there any impact if the iOS certificate indicates that the app is untrustable?
• What should I do when iOS app creation fails and an error message is displayed indicating that mobileprovision does not match the P12 file?
• Why can’t my colleague view the entry for creating iOS certificates after I granted him the rights to create an iOS certificate on my behalf?
• What do I do if I cannot select App Store and Ad Hoc when creating release certificates?

For more iOS certificate application FAQs, see iOS Certificate Application.

Android message push

• What can I do if my Android mobile phone cannot receive messages?
• Why does it take so long for a push message to arrive?
• Can I receive messages on my mobile phone running Google’s Android OS after I clear apps?

For more Android message push FAQs, see Android Message Push.

App release

iOS app release

• How long does it take to approve an app launched in the App Store?
• How long can an app update package be used for after it is downloaded to a local directory?
• What can I do if IPA export fails (App Store)?

For more iOS app release FAQs, see Releasing iOS App.

Google Play release

• How do I delete my app on the Google Play?
• Why is “Device support removed” displayed when I launch an app on the Google Play?

For more app release FAQs, see Other issues of App Release.

Version update

• How do I configure a new version number to update my app?
• How do I modify the basic information of a released app?

For more version update FAQs, see Version Update.