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Q&A
Last Updated on：2025-02-13 10:13:25
This page contains content
- What's firmware key?
- Can individual purchase personnel update the firmware?
- Where can I find the firmware release notes?
- Each time the pairing succeeds, will the OTA package be pulled over a reconnection after a power-off?
- Does the universal MCU firmware support OTA?
- Does the Bluetooth device's OTA need a gateway?
- What is firmware upgrade?
- What is OTA?
- If the PID's json configuration is modified, can the new configuration be updated to the device via OTA?
- How can I obtain Wi-Fi product firmware?
- Why can't overseas customers receive firmware upgrade prompts after creating firmware OTA upgrades on the developer platform and releasing them globally?
- What is the upgrade mechanism for a Bluetooth gateway?
- How is grayscale release different from all release?
- How to select and change the Firmware？
- How to know how many devices have been successfully upgraded for a particular PID?
- How do I add a test whitelist when OTA?
- How do I upgrade firmware in batch?
- How to upgrade and release firmware?
- How to judge OTA packet has been sent?
- What is the firmware update content?
- How to choose the type of firmware upgrade?
- How do I select a firmware upgrade method?
- What is updated during an OTA upgrade of a no-code development product?
- What is a silent upgrade?
- Can I perform the firmware upgrade and OTA upgrade after mass production?
- Why can't I add a firmware version?
- Why is the function display of different product firmware upgrades different under the same Tuya Developer Platform account?
- What are the internet speed requirement for the OTA upgrade?
- Is the blacklist feature supported for OTA firmware upgrades?
- Can the data length of one frame be set for the OTA?
- Why the last packet data does not match with protocol agreement when OTA upgrade?
- How to ensure the integrity of firmware for OTA upgrade?
- What is needed to configure for the OTA upgrade?
- What shall I do if the OTA MCU upgrade failed?
- Does a product that uses an IPC SDK support online firmware upgrades?
- Will clicking the firmware upgrade on the Tuya Developer Platform affect the use of the module?
- Why does the developer platform firmware upgrade prompt verification fail?
- After a new version of device firmware is pushed, accounts in China can receive it, while accounts in the US cannot. Why is that?
- During firmware update configuration, why are the number of devices whose firmware can be updated and the number of devices whose firmware is updated displayed as 0 on the release page?
- Can I update the extended firmware and MCU firmware together?
- When I click Disassociate, the following message is displayed: Disassociation is not supported because firmware update records exist. What shall I do in this case?
- Why did I fail to obtain a verification code when I set an OTA allowlist?
- What are the provinces mentioned in the release scope on the platform based on?
- Will a firmware update notification be prompted when the device is offline?
- How is firmware update triggered on the App?
- What are the conditions for the App to receive an update reminder?
- I didn't immediately receive an update notification after I select All Release. Is this because of the time difference?
- Are there any requirements on the firmware package uploaded to the platform?
- After a customer uploads a firmware package, will the platform automatically convert the package into a .bin file and then split it up?
- Why do I still receive an update notification for a firmware package whose status is displayed as unreleased on the Tuya Developer Platform?
- Why can't the incremental update be configured for my product?
- If no specific update time is specified, how does the automatic update function of OTA determine the update time?
- What is OTA canary release? Which canary release types does Tuya support?
- What is the Tuya OTA protocol?
- What is a Tuya device shadow? What is the relationship between a device shadow and OTA?
- Can an OTA update be performed by group?
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