Tuya IoT Developer Platform-Tuya Developer

Tuya Developer PlatformProduct DevelopmentDeviceUpdate FirmwareQ&A

Q&A

Last Updated on：2023-12-13 03:05:45

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What's firmware key?
Can individual purchase personnel update the firmware?
Where can I find the firmware release notes?
Each time the pairing succeeds, will the OTA package be pulled over a reconnection after a power-off?
Does the universal MCU firmware support OTA?
Does the Bluetooth device's OTA need a gateway?
What is firmware upgrade?
What is OTA?
If the PID's json configuration is modified, can the new configuration be updated to the device via OTA?
How can I obtain Wi-Fi product firmware?
Why can't overseas customers receive firmware upgrade prompts after creating firmware OTA upgrades on the IoT platform and releasing them globally?
What is the upgrade mechanism for a Bluetooth gateway?
How is grayscale release different from all release?
Can I modify the firmware information of a module and perform an OTA upgrade on the module after the module is delivered?
How are the devices connected to Tuya Cloud updated?
How to select and change the Firmware？
How to know how many devices have been successfully upgraded for a particular PID?
How do I add a test whitelist when OTA?
How do I upgrade firmware in batch?
How to upgrade and release firmware?
How to judge OTA packet has been sent?
What is the firmware update content?
How to choose the type of firmware upgrade?
How do I select a firmware upgrade method?
What is updated during an OTA upgrade of a plug-and-play product?
What is a silent upgrade?
Can I perform the firmware upgrade and OTA upgrade after mass production?
Why can't I add a firmware version?
Why is the function display of different product firmware upgrades different under the same IoT account?
What are the internet speed requirement for the OTA upgrade?
Is the blacklist feature supported for OTA firmware upgrades?
Can the data length of one frame be set for the OTA?
Why the last packet data does not match with protocol agreement when OTA upgrade?
How to ensure the integrity of firmware for OTA upgrade?
What is needed to configure for the OTA upgrade?
What shall I do if the OTA MCU upgrade failed?
Why does the verification of an MCU firmware upgrade fail?
Does a product that uses an IPC SDK support online firmware upgrades?
Will clicking the firmware upgrade on the IoT platform affect the use of the module?
Why does the IoT platform firmware upgrade prompt verification fail?
After a new version of device firmware is pushed, accounts in China can receive it, while accounts in the US cannot. Why is that?
During firmware update configuration, why are the number of devices whose firmware can be updated and the number of devices whose firmware is updated displayed as 0 on the release page?
Can I update the extended firmware and MCU firmware together?
When I click Disassociate, the following message is displayed: Disassociation is not supported because firmware update records exist. What shall I do in this case?
Why did I fail to obtain a verification code when I set an OTA allowlist?
What are the provinces mentioned in the release scope on the platform based on?
Will a firmware update notification be prompted when the device is offline?
How is firmware update triggered on the App?
What are the conditions for the App to receive an update reminder?
I didn't immediately receive an update notification after I select All Release. Is this because of the time difference?
Are there any requirements on the firmware package uploaded to the platform?
After a customer uploads a firmware package, will the platform automatically convert the package into a .bin file and then split it up?
Why do I still receive an update notification for a firmware package whose status is displayed as unreleased on the Tuya IoT Platform?
Why can't the incremental update be configured for my product?
If no specific update time is specified, how does the automatic update function of OTA determine the update time?
What is OTA canary release? Which canary release types does Tuya support?
What is the Tuya OTA protocol?
What is a Tuya device shadow? What is the relationship between a device shadow and OTA?
Can an OTA update be performed by group?